Operator: Pooly is operated by Pooly Technologies Limited, NZBN 9429052654923, a New Zealand company. Contact us at privacy@pooly.nz.
Information we collect
When you use this website, we may collect the details you choose to send us, such as your name, email address, route or region, organisation name, enquiry message and any other information you include in a form or email.
We may also receive basic technical information from our hosting and form providers, such as device, browser, time of visit and error or security logs needed to run the website.
Website analytics
We use Vercel Web Analytics on every page of this website to count page views and understand how visitors find and move around the site. It records the page visited, the site or link you arrived from, and general device, browser and country information.
We also record each time a partner enquiry form is submitted, together with the enquiry category you chose from the dropdown, and each time someone clicks a link through to the Pooly app, along with which link on the page it was, so we can see how often each is used. The record is created when you press the button, so for enquiries it does not tell us whether yours reached us. It includes the same page, referrer, device and country information described above, but not your name, email address, organisation, or anything you type in your own words.
It does not use cookies, does not store an identifier on your device, and does not follow you across other websites or build a profile of you. We use the results only in aggregate, to see which pages are useful so we can improve the site. Vercel Inc. processes this information on our behalf and may store it outside New Zealand.
How we use it
- To keep you posted about Pooly news and useful updates.
- To respond to partner enquiries and understand routes or communities that may benefit from Pooly.
- To improve the website, keep it secure and manage our records.
- To measure how the website is used, in aggregate, so we can make it better.
- To meet legal obligations or respond to lawful requests if required.
Sharing and storage
We do not sell your personal information. We share it only with service providers that help us run the website, forms, email and related systems, or where required or permitted by law. Some providers may store or process information outside New Zealand.
Marketing updates
If you make an enquiry, we may email you about relevant Pooly news. You can unsubscribe or ask us to stop contacting you at any time, using the link in any email we send.
Your rights
Under the Privacy Act 2020, you can ask to access or correct the personal information we hold about you. Contact privacy@pooly.nz. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner at privacy.org.nz.
Changes
We may update this statement as the website or app changes. The latest version will be posted here.
Last updated: 25 September 2026.